Kirstan Ucv

I have not received my order from a month ago. I...

I have not received my order from a month ago. I ordered and was charged $122.00 on August 3rd or 4th.

Nothing received or even been contacted.

I will certainly be contacting Better Business Bureau Monday morning. Also contacting my credit card to let everyone know this is a SCAM BUSINESS.

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Beverley B Gwr

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Verified Reviewer
| map-marker Falls Church, Virginia

Cannot obtain return shipping label for items that do not fit

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I have tried numerous ways to return almost $100 worth of dresses that are too large. I keep getting the runaround, with no label provided, and this was through Amazon.

Amazon will not accept responsibility nor list this order, saying I have to contact the original seller. I have done that numerous times, and the 'service at ryabe.com' never responds.

What a rip-off. It looks like it's time to stop ordering online as there are so many scams, especially from China.

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User's recommendation: Dont order anything from this company. Not legitimate.

Dee J Rca

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Verified Buyer
|

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Verified Reviewer

It’s been a month to the day since I placed my order and I’ve yet to receive it even though they were paid through PayPal.

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Ryabe - It’s been a month to the day since I placed my order and I’ve yet to receive it...

Order for 3 shirts for $111+ placed on May 25, 2024. It is now June 25, 2024, and I have not received any notice of it being shipped.

The most I have heard is that it has been packed.

This company is supposedly in South Carolina, as am I. I could drive anywhere in the state in 4 hours, so where is my order?

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Pros:
  • Appealing clothing
Cons:
  • Lack of service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t do it!

1 comment
Guest

I ordered June 26th and have not heard a word from anyone.

Anonymous
map-marker Olathe, Kansas

No customer service. I find it impossible to get any assistance for a return. They certainly could have much better customer service!

Ryabe - No customer service. I find it impossible to get any assistance for a return....

Yes, it could do better. Absolutely no way to get to customer service!

I have tried numerous ways to get ahold of these people with no results. When I do get an address to try then I am told no site is available. This is very annoying.

I have good intentions of returning their product, buy unfortunately it is too large. Need a smaller size!

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User's recommendation: If you have to return any thing, it is impossible!

Anonymous
map-marker Langley, British Columbia

I lost $150 US …..they will not respond to my request for a return shipping label.

Company is a complete sham.DO NOT ORDER FROM THEM

They wont respond to my request for a return shipping label.

I am out $150 US .and I have definitely learned my lesson.

Shame on them.

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User's recommendation: Stay away from this company

Anonymous
map-marker Edmonton, Alberta

I have received several emails to remind me I had items in my order cart. I don’t want them. I have not been able to get rid of your emails!

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I want to unsubscribe from Ryabe emails. I have tried but nothing has deleted these emails.

Every item I ordered by your size measurements is MUCH too small.

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Anonymous
map-marker Palm Beach Gardens, Florida

Return/Exchange is none existent!

Unable to return items. Very misleading.

Will not order from the company Ryabe again. Will not recommend this company to anyone!

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Mary P Wqk

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Verified Reviewer

Poor customer Service

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Never recieved my order placed in Feb.

Summary Trendy Short Sleeve Print Top × 1

White / M

32.99 Tassel Oceanic Blue Print Tankini Swimsuit × 1

Multicolor / M

36.99 Elegant Short Sleeve Print Top × 1

Blue / M

32.99

Subtotal

$102.97

Shipping

$0.0

Total

$102.97 USD

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Loss:
$102
Cons:
  • Unreliable

Preferred solution: Deliver product or service ordered

User's recommendation: Never/Don't order from this company

1 comment
Guest

Had the same thing spent around 100 and clothes don’t fit and ant return because no info. Plus I noticed now it says if was discounted no refund all there stuff is a few dollars less than normal price plus they don’t even send anything with purchase and you need that info for a return.

I will every time I see this post I will say don’t buy. It was cause they say SCarolina is y ibought

Mary P Wqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Merritt Island, Florida

Placed an order in Feb. for items to use on a cruise. I am still waiting for the items. Back from our cruise on March 3. I'm so sorry I didn't read the review posted before ordering!

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Never recieved my items. Unreliable company.

Will warn others of their poor customer service. Sad

Summary Trendy Short Sleeve Print Top × 1

White / M

32.99 Tassel Oceanic Blue Print Tankini Swimsuit × 1

Multicolor / M

36.99 Elegant Short Sleeve Print Top × 1

Blue / M

32.99

Subtotal

$102.97

Shipping

$0.0

Total

$102.97 USD

View full review

User's recommendation: Never order from this company! SummaryTrendy Short Sleeve Print Top × 1 White / M 32.99Tassel Oceanic Blue Print Tankini Swimsuit × 1 Multicolor / M 36.99Elegant Short Sleeve Print Top × 1 Blue / M 32.99 Subtotal $102.97 Shipping $0.0 Total $102.97 USD

Donna M Yyh

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Verified Reviewer
| map-marker Indianapolis, Indiana

Deceitful

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!I ordered from this company 3 weeks ago still waiting for my clothes to arrive. Will not respond to my request as to where are my clothes?

My account has already been charged. I was told it shipped from the United States it does not, I read the review of happy customers on FB not the case.

Never again! Beware!!!

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Anonymous
map-marker Phoenix, Arizona

I've never received my order.

I ordered on January 21, 2024 #984**** ...00000000000000000000000000000000000000000000000000000000000

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Anonymous
map-marker Gibbon, Nebraska

Will not respond, no customer service phone number, no tracking number! BS!!!

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Waited no arrival, no response, no nothing! Wouldn't even let me know my tracking number! Obviously not one!

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User's recommendation: Don't do it!

Anonymous
map-marker Omaha, Nebraska

I want to make a return but you people want me to join something. I don’t want to join that stuff I just wanted to get a phone # so I can return something but I’m getting a run around I’ll never order

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You people make it impossible to do a return just keep getting the run around. I will never order again

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User's recommendation: Don’t do business with ryabe

3 comments
Guest

I to can NOT get a hold of anyone I would like to return a shirt that they sent me was the wrong size . I am lucky the other items fit . But the blouse was 44.00 dollars and it’s no good to me if it doesn’t fit .

Guest

I’m going through this issue with Ryabe. I did receive my order but only 2 of the 6 items fit and are true to size.

They wanted me to joint another site for $1.00 which is refundable but then I had to join the site for $46.00 per month to talk to someone.

I refuse to throw good money after bad. I’m going to keep trying to exchange my items.

Guest

Absolutely terrible runaround with trying to return items that do not fit. Have ordered before and liked and kept everything from my first two large orders but this time when items don’t fit they won’t reply to request for return authorization form or return address.

I paid $144 US dollars and they offered me $40!

(And that was after my 6th request!). I may have even accepted a credit and made future purchases but with poor service I will never shop Ryabe again!

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MAry S Osx

Horrible Customer Service

This company took my money, I returned the item after months waiting on it, and they have not refunded me after numerous email threads stating they would. Now they are not responding to my emails. They have stolen from me!!!

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Loss:
$61

Preferred solution: Full refund

User's recommendation: DO NOT TRUST

Anonymous
map-marker Tucson, Arizona

I cannot seem to get an address or phone number to exchange 2 dresses too big.

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Lack of customer service. I have 30 days to exchange or return.

Maybe you are waiting out the 30 days before you give me the info I need.

It's a shame because I love the clothes.ake sure you get the right size. Returning is non existentMM

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Anonymous
map-marker Tampa, Florida

Can not get any one to contact me from Ryabe need to exchange blouse for larger size

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Need to exchange for larger size and no one has contacted me Can you have someone from Ryabe contact me please

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